Deliveries may take up to 2 weeks longer over festive periods. Speak with us via Live Chat for details.
Information We Collect
We collect and store any information that you may enter on any of our Website or provide to us in some other way. For example, when you place an order and/or sign-up for email communications and updates, we collect and store personal information so that we may provide the products and services that you have ordered or requested. Such information may include your name, address, age, date of birth, gender, education level, email address, telephone and fax numbers, credit card information and information about your interests and activities. You can choose not to provide certain types of information, but that may result in you being unable to use certain features of our Website. We may also collect and store information about other people that you provide to us. For example, you may submit a person's name and address if you wish us to ship a product as a gift to a friend. We may also automatically collect and store certain types of non-personally identifiable information whenever you visit any of our web pages. For example, like most commercial shopping web sites, we use "cookies" and we obtain certain types of information whenever your web browser accesses our Website. Such information may include the type of web browser you are using, the operating system of your computer and the domain name of your internet service provider. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience. Utilities are available from third parties to help you visit web sites anonymously, but use of such utilities may also prevent us from providing you with the best shopping experience at LUXIEE.
Use of Information
All personal information that we collect from our customers is used to improve our relevance to you and to improve your shopping experience with us. We use the information that you provide so that we may provide the products and services that you have ordered or requested. In addition, we may send you (via email or other means) offerings of products or services which we think may be of interest to you or we may ask you to participate in activities such as special surveys. At any time, you can choose to no longer receive any non-transactional emails from LUXIEE by accessing our Website to remove and by entering the email address to which the email was originally addressed. You may also unsubscribe from other campaigns that you have previously opted to receive by following the instructions on the bottom of the specific campaign.
In addition, you have the following rights with respect to your personal information: (i) you may request for us to release to you our record of our personal information; (ii) you may require us to correct any information which is inaccurate; (iii) you may require us to delete any or all of your personal information, although this may limit our ability to provide you with the products and services which you have previously received from us. In any event, we will not retain your personal information beyond the purpose for which it was given to us.
If you are an EU Citizen, residing in the EU, you have rights protected under the GDPR. As we are not yet GDPR compliant, we cannot engage with you for any transaction online. We will be more than happy to serve face to face at any of our local offices outside the EU should you choose to purchase any of our products and services. Please contact us for further details should you wish to consider this option.
We sometimes use non-personally identifiable, summary or aggregate information that we collect to improve the design and content of our web sites(s) and to enable us to further enhance your shopping experience with us. We may also share such aggregate information with third parties for that purpose.
We believe that LUXIEE has in place appropriate procedures to protect the security of personal information transmitted to us or by us. We have designed our web site(s) to encrypt such information during transmission using Secure Sockets Layer software.
Access to correction
LUXIEE gives you access to the personal information that we have collected about you and the ability to correct any errors in such information. For instructions on how to access and/or make corrections to your personal information please contact us at firstname.lastname@example.org.
Our Website is not directed toward children and LUXIEE does not sell products for purchase by children. We do not knowingly collect information from anyone under the age of eighteen.